Jun - Aug 2023
Visual design of 2 features.
When at OpenKnect - a government staffing startup, I helped design the Applitrack web app.
Applitrack is a versatile SaaS platform that streamlines application review and empowers staffing managers to assign tasks to employees, including job posters and recruiters.
The current workflow within the internal team is managed using Google Sheets, but it lacks real-time updates and effective management. Prolonged meetings and inefficient communication have resulted in an inefficient recruitment process, requiring daily meetings.
Create an internal product centered around the staffing team workflow that fits perfectly in their daily routine and common practice to review and report application.
Make the product easy to use for staffing manager to assign tasks, manage employees and evaluate their productivity.
Create a communication platform that helps improve the recruitment process that requires less daily meeting.
Our first step was to interview the staffing team and get to know their process, business objective and expectation for the project.
We wanted to get a better understanding of potential users regarding:
Background and environment
Job requirements, processes and tools
Pain points within their roles and processes
Opportunity areas within their professions
Can you describe the staffing process and workflow?
Which tools do you use?
How much time do you spend to complete each task?
What are the advantages and challenges of the current workflow?
There is no product that combines all needed functionality with a user friendly interface. Users shared that they still have to perform manually tasks on Google sheets (such as taking notes, review applicants).
The staffing team would meet about 1 hour everyday on Zoom 5 days a week and communicate via Facebook Messenger.
From the user interviews, our team emerged feature ideas that would achieve all of the different user goals and needs
Dashboard — will be used to review upcoming meetings, task board and analytics
Task — will be used by the manager to create and assign task.
Schedule — will be used by all staffing team to schedule meetings strategically.
Team — will be used by the manager to manage HR, employee’s information, assign roles, add and new staff.
Applicants — will be used by the staffing team to manage candidate’s information
Job posting — will be used by the recruiter-staff to rank applicants based on ranking system, reject or approve and send it to state government.
Reports — will be used by manager to analyze the team and personal performance.
Analyze — will be used to view analytics and insights of applicants
Chat/ Message — will be used by the internal team to have synchronize communication flow
I have a specific focus on developing two features that highlight HR aspects for the staffing manager:
- Task management
- Team management